Danske AI Virksomheder Logo
Virksomheder/Conversational AI/BotXO
BotXO
Conversational AI
København

BotXO

Conversational AI

Status: Redaktionelt indsamletSidst gennemgået: 2. april 2026
Besøg WebsiteOpgradér denne profil

Hvad er BotXO?

BotXO is a Copenhagen-based Conversational AI company (now operating as Certainly) that provides a no-code AI chatbot builder platform for e-commerce and customer service. Founded in 2017, the platform enables businesses to deploy multilingual AI chatbots with a proprietary NLU engine, webhook integrations, and omnichannel support. BotXO has raised ~€4M+ from Seed Capital and The Danish Growth Fund.

Teknologier & Kompetencer

Conversational AIchatbotscustomer service automation

Redaktionel metode & kilder

Vi udvælger virksomheder ud fra offentlig dokumentation, virksomhedens egne kanaler, research-noter og manuel redaktionel gennemgang. Oplysninger mærkes som verificeret af virksomheden eller redaktionelt indsamlet.

Profilen er redaktionelt indsamlet på baggrund af offentlige kilder og research-noter.

Produkt

Produktnavn
BotXO Platform (now Certainly Platform)

No-code AI chatbot builder platform specializing in Conversational AI. Proprietary NLU engine with 24,000+ pre-made sentences and 1 billion language variations. Supports human-bot hybrid model, webhook integrations, omnichannel deployment, and analytics.

Nøglefunktioner
No-code bot builder with templatesProprietary multilingual NLU engine (12+ languages)24,000+ pre-made sentences with sentiment analysisHuman-bot hybrid model (automatic handoff)Omnichannel deployment (web, Messenger, Slack, Teams, Zendesk)Broadcasting tool (push notifications)Analytics tools (KPI, Insight, Message reports)REST APIs (Chat, Analytics, Conversational AI)
Prismodel
Essential: €500/md, Business: €800/md, Enterprise: €3,000/md. 14-day free trial.

Målgruppe & Kunder

Målindustrier
E-commerceConsumer electronicsFashion & retailBanking & financial servicesPension funds & insuranceMunicipalities & governmentUniversities & educationHealthcareTransport & travel
Bemærkelsesværdige kunder
TobiiTiger of SwedenCCP GamesVisma EnterpriseKrifaSaxoKMD

Teknologi Stack

Proprietary NLU engineMachine Learning / Conversational AIREST APIsWebhook architectureNo-code visual bot builderData centers: Germany and Ireland (EU-based)

Certificeringer & Awards

GDPR compliantHIPAA FSA compliantSOC2 compliant

Konkurrenter

BotpressIntercomTidioDriftZendesk Answer BotAdaLivePerson

Ofte stillede spørgsmål om BotXO

What is BotXO and what does it do?▼
BotXO (now Certainly) is a Conversational AI platform that lets businesses build no-code AI chatbots for e-commerce and customer service. It uses a proprietary NLU engine to understand customer intent across 12+ languages and deploy bots on websites, messaging apps, and support channels.
Do I need coding skills to use BotXO?▼
No. The BotXO Platform is designed for non-developers with an intuitive no-code bot builder, pre-built templates, and industry-specific conversation domains. For advanced use, developers can use REST APIs and the webhook builder for custom integrations.
What languages does the BotXO AI support?▼
The NLU engine supports English, Spanish, German, Italian, French, Dutch, Polish, Romanian, Finnish, Norwegian, Swedish, and Danish, with a database of 24,000+ pre-made sentences and over 1 billion language variations.
Is BotXO GDPR and data privacy compliant?▼
Yes. BotXO is GDPR, HIPAA FSA, and SOC2 compliant. All data is processed within the EU (data centers in Germany and Ireland), and a Data Processor Agreement (DPA) is available.
How much does BotXO cost?▼
Pricing starts at €500/month for the Essential plan (1 bot, unlimited chats), €800/month for Business (3 bots, advanced APIs), and €3,000/month for Enterprise (5 bots, SLA, SSO). A 14-day free trial is available with no credit card required.
What channels can BotXO chatbots be deployed on?▼
BotXO supports omnichannel deployment on websites, Facebook Messenger, Slack, Microsoft Teams, Skype (Azure), Zendesk, mobile apps, and custom channels via open APIs and webhooks.
What happens when the bot cannot answer a question?▼
BotXO uses a human-bot hybrid model. When the AI cannot resolve a query, the conversation is seamlessly handed off to a human agent to ensure the best customer experience. ---

Virksomhedsdata

  • LokationKøbenhavn, DK
  • BrancheConversational AI
  • GrundlagtIgangværende system data-validering af infomation eller opdatering..
  • StiftereHenrik Fabrin, Darío Rodríguez
  • MedarbejdereIgangværende system data-validering af infomation eller opdatering..
  • Funding~$5.06M
  • Investorer
    Seed Capital (lead, €4M round)The Danish Growth Fund (Vaekstfonden)
  • PrismodelEssential: €500/md, Business: €800/md, Enterprise: €3,000/md. 14-day free trial.
  • CVR-statusAktiv
  • VerificeretNej
  • ProfilstatusRedaktionelt indsamlet
  • Sidst gennemgåetapril 2026
Links
WebsiteLinkedInTwitter/X

Brug for hjælp til at finde den rette AI-leverandør?

Vi matcher dig med op til 3 relevante virksomheder — gratis og uforpligtende.