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deepdots
Customer feedback AI
København

deepdots

AI platform that helps enterprises transform customer feedback into actionable insights using proprietary AI models.

Status: Redaktionelt indsamletSidst gennemgået: 2. april 2026
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Hvad er deepdots?

deepdots is a Copenhagen-based AI company that helps enterprises transform customer feedback into actionable insights. Using proprietary AI models trained on each client's data, the platform unifies feedback collection, analysis, and action across surveys, reviews, support tickets, and more. Previously known as Magic Feedback.

deepdots is a Copenhagen-based AI company that helps enterprises transform customer feedback into actionable insights. Previously known as Magic Feedback, the company uses proprietary AI models to collect, analyze, and act on customer feedback from multiple channels in one unified platform.

Teknologier & Kompetencer

Customer feedback AIqualitative insightsconversational analytics

Redaktionel metode & kilder

Vi udvælger virksomheder ud fra offentlig dokumentation, virksomhedens egne kanaler, research-noter og manuel redaktionel gennemgang. Oplysninger mærkes som verificeret af virksomheden eller redaktionelt indsamlet.

Profilen er redaktionelt indsamlet på baggrund af offentlige kilder og research-noter.

  • Virksomhedens website
    https://deepdots.com
  • Redaktionel research
    Research-noter og manuel kvalitetssikring i danskeaivirksomheder.work

Produkt

Produktnavn
Deepdots

An end-to-end AI platform for customer feedback analysis that unifies the entire voice-of-customer lifecycle. The platform automatically collects feedback from surveys, reviews, support tickets, app stores, and other sources; analyzes it with proprietary AI models trained specifically on each client's data; and delivers actionable insights through AI reports and real-time alerts.

Nøglefunktioner
AI-powered surveys with real-time follow-up questionsAutomated feedback analysis at scaleReal-time AI reporting with cause-and-effect insightsActionable recommendations delivered to right teamsUnified feedback inbox consolidating multiple channelsIntegration with Intercom, Zendesk, HubSpotCustom AI models trained exclusively on each client's dataPrivate servers for data security
Prismodel
SaaS subscription model. Pricing available on request.

Målgruppe & Kunder

Målindustrier
Enterprise customer experience teamsProduct teamsCustomer support teamsCustomer-centric enterprises requiring scalable, precise customer intelligence
Bemærkelsesværdige kunder
GN GroupMatasNREPCulligan

Konkurrenter

CustomerIQTrubricsOlvySurveyMonkeyDialpad ConnectBirdeyeCapalyze

Ofte stillede spørgsmål om deepdots

What does deepdots do?▼
Deepdots is an AI platform that helps companies collect, analyze, and act on customer feedback in one system. It uses proprietary AI models to transform raw customer feedback into actionable insights tailored to each business context.
How is deepdots different from other feedback tools?▼
Deepdots builds custom AI models for each enterprise client, training exclusively on their data and storing everything on private servers. Unlike generic AI tools that use shared models, Deepdots creates individual AI models ensuring higher accuracy and data privacy.
What data sources can deepdots analyze?▼
The platform can analyze feedback from surveys, app store reviews, support tickets, social media, and other customer interaction channels.
Is deepdots secure?▼
Yes. Deepdots stores all client data on private servers with custom AI models trained exclusively on each client's data, providing enterprise-grade data security and privacy.
Who are deepdots' investors?▼
The company raised €5.5M in seed funding led by Dawn Capital, with participation from Maki.vc and angel investor Geeta Schmidt (former CEO & co-founder of Humio).
Where is deepdots based?▼
Deepdots is headquartered in Copenhagen, Denmark, with plans to open a second office in Barcelona, Spain.

Virksomhedsdata

  • LokationKøbenhavn, DK
  • BrancheCustomer feedback AI
  • GrundlagtIgangværende system data-validering af infomation eller opdatering..
  • StiftereNima Vali Rajabi (CEO & Co-Founder), Francisco Arias (CTO & Co-Founder)
  • MedarbejdereIgangværende system data-validering af infomation eller opdatering..
  • Funding€6.7M total — €5.5M seed (June 2025, led by Dawn Capital) + prior seed round
  • Investorer
    Dawn CapitalMaki.vcGeeta Schmidt (former CEO & co-founder of Humio)
  • PrismodelSaaS subscription model. Pricing available on request.
  • CVR-statusAktiv
  • VerificeretNej
  • ProfilstatusRedaktionelt indsamlet
  • Sidst gennemgåetapril 2026
Links
Website

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